I recently purchased two bouquets of flowers, but unfortunately, one wilted entirely the very next day, and the other started showing signs of decline sone after. I reached out to Maison la Fleur, and they immediately offered a full replacement for both bouquets, after I send the a video conformation of bouquets condition. I was genuinely impressed with their level of customer care. A special thanks to Katerina, who assisted me throughout the process with such kindness and professionalism. I'll definitely be a returning customer and highly recommend them!